EDUES FAQ

Making the Change to eDues is Simple!

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Q. When will dues be deducted? Every year, beginning in September, your Association membership dues (local, state, and national) will be deducted from your checking or savings account on the 2nd,15th, or 20th of each month (or the first business day thereafter) and will continue to be taken in equal payments through June. Credit cards will be processed on the 2nd, or the second business day thereafter, of the month they are submitted, if they are received by the 20th of that month. If the credit card information is received after the 20th of the current month, it will be processed the following month. [When switching to eDues it will automatically select the 2nd of the month as a default. If you wish to have the deductions taken out on the 15th or 20th, contact NCAE Membership by e-mailing janice.wedel@ncae.org or calling 919-832-3000.

Q. How much will be deducted? The dues amount does not change under the eDues system when using EFT, however your monthly deduction may be lower under eDues because it will be spread over 10 months. The full amount of your annual dues is divided into equal monthly deductions, beginning in September (or the month you enroll if after Sept. 2015) and will continue to be taken in equal payments through June, as indicated above. After enrolling, you will receive a letter every August with the exact amount of your monthly deduction.

Q. Is my information secure? Yes. Security of your personal information is extremely critical. Data entered online uses the same security encryption and procedures as secure shopping Web sites. Strict security protocols have been established for the transportation and storage of paper forms to protect sensitive information.

Q. What if my account changes? If your bank account or credit card changes, please notify NCAE as soon as possible by e-mailing janice.wedel@ncae.org, calling 919-832-3000, or go online to www.ncae.org.

Q. What if I don’t have enough money in my account? If you elect to have dues deducted from a bank account, the charge will occur on the 2nd, 15th, or 20th of each month (you decide the date), or the first business day thereafter. Overdraft charges from your bank may apply if there are not sufficient funds to cover the payment. You will have the option of either sending a check, money order or pay by debit/credit card to NCAE to make up the failed withdrawal, or your remaining dues will be divided up between the months left in the membership year, increasing your monthly withdrawal.

Q. What are my options? eDues give you the option to pay in four ways:

  • Deducted monthly from a bank account (checking or savings)
  • Deducted monthly from a debit/credit card
  • A one-time annual draft from a bank account (checking or savings)
  • A one-time debit/credit card payment
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